Red Hat Enterprise Linux (in
the cloud and on-premise)
Adobe has a traditional
line of business that uses
Red Hat products
Adobe Systems, a long-time user of Red Hat? Enterprise Linux?, wanted to offer its enterprise
customers easy access to sandbox resources to evaluate and prototype solutions using Adobe
products. Turning to the cloud, Adobe used Red Hat Enterprise Linux and Amazon Web Services
(AWS) to not only deliver a sandbox solution, but also to offer customers a Software- as-a-Ser-
vice (SaaS) option for deploying Adobe-based solutions. Today, Adobe is using the Red Hat plat-
form and Amazon Web Services to help customers simplify deployment, lower cost of ownership,
and accelerate time to value.
“We’ve seen a real change in attitude over
the years—initially the cloud was new and
frightening, but because our customers were
comfortable and experienced with Red Hat,
we were able to drive things forward that
much more easily.”
DiREcToR of MAnAgED SERvicES, ADobE SySTEMS
San Jose, CA
Red Hat enteRpRise Linux and
amazon Web seRvices HeLp adobe
offeR cLoud-based soLutions
customeR case study
2redhat.com Customer Case study Red Hat and Amazon help Adobe offer cloud-based solutions
Adobe offers its softwAre in the Cloud
Founded in 1982, Adobe Systems is well known for its digital media and marketing solutions, includ-
ing CQ, LiveCycle, Photoshop, and Acrobat. In 2007, Mitch Nelson, an early adopter and proponent
of cloud computing, became Director of Managed Services on the enterprise side of the house at
Adobe. His first challenge was to find a way for enterprise customer developers to easily link into the
company’s LiveCycle sandbox to try Adobe products.
Nelson turned to Red Hat Enterprise Linux and Amazon Web Services (AWS) to solve the problem.
“By bringing LiveCycle, Red Hat, and AWS together, we were able to rapidly deploy a sandbox system
for developers and get them up and running quickly and easily,” said Nelson.
That was just the beginning for Nelson and his team: “Once you’ve done something well, you tend to
get more work. The question came up, now that we’ve built this solution in the cloud, how do we take
it from sandbox to production?” Adobe also wanted to offer applications to its customers via a SaaS
model to take advantage of benefits such as subscription-based pricing, simplified deployments, and
scalability. In addition, the company wished to employ an open hybrid cloud model that would have
the flexibility to operate seamlessly both on-premise and in the cloud.
Adobe develops GlobAl AppliCAtions delivered reAl time
in the Cloud
Nelson formed a team to supply customers with cloud-based versions of Adobe products, which they
could then customize. Adobe would help move the applications into production and manage them
Nelson began working with Amazon Web Services, and in 2008 launched production operations.
The initial result was Adobe LiveCycle Enterprise Suite (ES3), an SOA Java EE-based server software
product used to build applications that automate business processes for enterprises and govern-
ment agencies. Later came Adobe CQ, the foundation of the Adobe Experience Manager solution,
with further applications on the way.
Using the Red Hat platform for Adobe’s cloud offerings was an obvious choice for Nelson for a
number of reasons. First, Red Hat allows Adobe to employ an open hybrid cloud model. “Red Hat
Enterprise Linux is a scalable, consistent platform that gives us the required flexibility to operate in
both environments, whether on-premise at a customer site, or in the cloud,” said Nelson.
In addition, being able to standardize on one operating system was a significant advantage.
“Red Hat allows us to give our customers a well-known framework to test on their desktops